/* Central de Solicitações — superfícies discretas, hierarquia e leitura acessível. */
.os-page{max-width:1800px}
.os-page [hidden]{display:none!important}
.os-page .page-subtitle{max-width:760px;font-size:15px;line-height:1.6}
.os-toolbar{display:flex;gap:20px;align-items:center;justify-content:space-between;margin:12px 0 24px;flex-wrap:wrap}
.os-toolbar nav{display:flex;gap:5px;padding:5px;border:1px solid #ffffff12;background:#ffffff04;border-radius:14px}
.os-toolbar nav button{border:0;background:none;color:#acaebe;padding:11px 15px;border-radius:10px;font:600 14px var(--font);cursor:pointer}
.os-toolbar nav button.active{background:#8a82f322;color:#d7d1ff;box-shadow:inset 0 0 0 1px #a59afb30}
.os-toolbar nav b{background:#f5bc60;color:#25202a;padding:2px 6px;border-radius:5px;margin-left:5px}
.os-toolbar form{display:flex;align-items:center;min-width:270px;gap:4px}
.os-toolbar form input{font-size:14px}
.os-workspace{display:grid;grid-template-columns:minmax(280px,350px) minmax(0,1fr);gap:22px;align-items:start}
.os-inbox{min-width:0}
.os-inbox-heading{display:flex;justify-content:space-between;gap:10px;padding:6px 2px 16px;font-size:14px}
.os-inbox-heading>span{color:#a6a8b4;font-size:13px}
.os-row{display:flex;flex-direction:column;gap:13px;text-align:left;color:#ececf4;font-family:inherit;width:100%;padding:18px;margin-bottom:10px;background:linear-gradient(135deg,#ffffff05,#ffffff02);border:1px solid #ffffff12;border-radius:14px;cursor:pointer;transition:border-color .18s,background .18s}
.os-row:hover{border-color:#a59bf755;background:#9282ef0d}
.os-row.selected{border-color:#a89bfa80;background:linear-gradient(130deg,#8e7aff19,#ffffff03);box-shadow:inset 3px 0 #9f91ed}
.os-row:focus-visible,.os-toolbar button:focus-visible{outline:2px solid #aca1fa;outline-offset:3px}
.os-row>strong{font-size:16px;line-height:1.4;overflow-wrap:anywhere}
.os-row-top,.os-row-foot{display:flex;gap:10px;align-items:center;justify-content:space-between;flex-wrap:wrap}
.os-row-top>small{letter-spacing:.06em;font-size:12px;color:#b6b4c9}
.os-row-foot{font-size:12px;color:#9b9eab;border-top:1px solid #ffffff0b;padding-top:12px}
.os-route{font-size:13px;line-height:1.5;color:#b3b5c1;overflow-wrap:anywhere}
.os-route i{font-style:normal;color:#9c8de0;margin:0 4px}
.os-status,.os-task-state{font-size:12px;line-height:1.4;padding:5px 9px;border-radius:7px;color:#bbc0cf;background:#ffffff09;font-weight:600}
.os-status[data-state=TRIAGEM],.os-status[data-state=INFORMACOES],.os-status[data-state=VALIDACAO]{color:#f4ce87;background:#eeb55015}
.os-status[data-state=EXECUCAO],.os-task-state[data-state=EM_ANDAMENTO]{color:#81d9b1;background:#59c69714}
.os-status[data-state=CONCLUIDA],.os-task-state[data-state=CONCLUIDA]{color:#bdc2ce;background:#ffffff0a}
.os-status[data-state=RECUSADA]{color:#eca29b;background:#e5847a12}
.os-task-state[data-state=PAUSADA]{color:#c3a1f5;background:#a37ce91a}
.os-pagination{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-top:16px;color:#a7a9b7;font-size:13px}
.os-pagination .btn{padding:8px 11px;font-size:13px}
.os-detail{border:1px solid #ffffff12;border-radius:20px;background:linear-gradient(150deg,#9e8ce908,#ffffff02);min-width:0;overflow:hidden}
.os-placeholder{display:flex;min-height:450px;align-items:center;justify-content:center;flex-direction:column;padding:40px;text-align:center;color:#a7aab8}
.os-placeholder>span{font-size:34px;color:#b9aef4;background:#9c83ed12;border:1px solid #b5a3f42a;border-radius:18px;width:65px;height:65px;display:grid;place-items:center}
.os-placeholder h2{color:#e6e4f0;font-size:21px;margin-top:25px}
.os-placeholder p{max-width:360px;line-height:1.7;font-size:15px}
.os-summary{padding:25px 27px;border-bottom:1px solid #ffffff0e}
.os-detail-meta{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap;color:#aba9c2;font-size:13px}
.os-summary h2{font-size:24px;line-height:1.4;margin:14px 0 9px;overflow-wrap:anywhere}
.os-next{color:#b8bac8;font-size:14px;line-height:1.6}
.os-steps{display:flex;list-style:none;padding:0;margin:24px 0 0;gap:6px}
.os-steps li{flex:1;display:flex;align-items:center;gap:7px;font-size:12px;color:#888b99;border-top:2px solid #ffffff10;padding-top:12px}
.os-steps li span{font-size:12px}
.os-steps li.done{border-color:#79c5a18c;color:#97c7b2}
.os-steps li.current{border-color:#a393ef;color:#cdc4fb}
.os-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(260px,36%)}
.os-process{padding:24px;min-width:0}
.os-context h3,.os-tasks h3,.os-conversation h3,.os-action-form h3{font-size:15px;margin:0 0 14px;color:#edecf5}
.os-description{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.75;color:#c0c2cd}
.os-context dl{display:grid;gap:15px;margin:22px 0}
.os-context dt{font-size:12px;color:#979baa;margin-bottom:4px}
.os-context dd{font-size:14px;margin:0;color:#d4d4df;overflow-wrap:anywhere}
.os-tasks{border-top:1px solid #ffffff0f;padding-top:22px;margin-top:25px}
.os-tasks h3 span{font-size:12px;color:#aba4cb;margin-left:8px}
.os-task-row{display:grid;grid-template-columns:16px minmax(0,1fr);gap:8px;padding:13px 0 13px calc(var(--os-depth)*10px);border-bottom:1px solid #ffffff0b}
.os-task-row strong{font-size:14px;line-height:1.5;display:block;overflow-wrap:anywhere}
.os-task-row small,.os-task-metrics{display:block;font-size:12px;line-height:1.7;color:#a7aaba}
.os-task-state{grid-column:2;justify-self:start}
.os-task-mark{color:#a999e5}
.os-conversation{padding:22px 18px;background:#00000013;border-left:1px solid #ffffff0c;min-width:0;display:flex;flex-direction:column}
.os-conversation>header p{color:#a6a8b7;font-size:12px;line-height:1.5;margin:0}
.os-messages{max-height:530px;min-height:190px;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;padding:18px 2px;display:flex;flex-direction:column;gap:13px}
.os-message{padding:13px;border:1px solid #ffffff09;border-radius:12px;background:#ffffff04;flex-shrink:0}
.os-message.own{background:#8c79e713;border-color:#b0a0ec15}
.os-message.decision{background:transparent;border-left:2px solid #ae99ea55;border-radius:0}
.os-message header{display:flex;flex-direction:column;gap:4px}
.os-message strong{font-size:13px;color:#d8d6e8}
.os-message time{font-size:11px;color:#9d9dad}
.os-message p{font-size:14px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0}
.os-event-label{font-size:11px;text-transform:uppercase;letter-spacing:.04em;color:#b8a9e9;display:block;margin-top:10px}
.os-conversation form{display:grid;gap:9px;margin-top:12px}
.os-conversation textarea{font-size:14px;resize:vertical;min-height:86px;max-height:220px}
.os-conversation form .btn{justify-self:end;font-size:13px}
.os-decision-buttons{display:flex;flex-wrap:wrap;gap:8px;margin-top:22px}
.os-decision-buttons .btn{font-size:13px;padding:10px 12px}
.os-page .btn-primary,.os-new-form~* .btn-primary{background:#7765d7;border-color:#8977e3;color:#fff}
.os-page .btn-danger{background:#b5636417;border:1px solid #c0787835;color:#eeaaa5}
.os-action-form{margin-top:18px;padding:18px;background:#a594eb09;border:1px solid #a594eb30;border-radius:12px}
.os-action-form label,.os-new-form label{display:grid;gap:8px;margin-bottom:16px;font-size:14px;color:#cccbd9}
.os-action-form .input,.os-new-form .input{font-size:14px;width:100%;min-width:0}
.os-action-form .form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.os-new-form textarea{resize:vertical}
.os-new-form>small{font-size:13px;color:#aaa9ba}
.os-form-actions{display:flex;gap:8px;justify-content:flex-end}
.os-form-error{font-size:13px;color:#efa7a1;line-height:1.5}
.os-muted{font-size:14px;color:#a5a8b7;line-height:1.6}
.os-attachments{display:flex;flex-wrap:wrap;gap:8px}
.os-attachments .btn{font-size:12px;max-width:100%;overflow-wrap:anywhere;white-space:normal}
.os-empty{padding:26px 16px;color:#a5a8b6;font-size:14px;line-height:1.7}
.os-empty strong{font-size:15px;color:#d1d1dd}
@media(max-width:1250px){.os-workspace{grid-template-columns:290px minmax(0,1fr);gap:16px}.os-detail-grid{grid-template-columns:1fr}.os-conversation{border-left:0;border-top:1px solid #ffffff0c}.os-messages{max-height:360px}.os-summary{padding:20px}.os-summary h2{font-size:21px}}
@media(max-width:850px){.os-workspace{grid-template-columns:1fr}.os-inbox [data-os-list]{max-height:380px;overflow:auto}.os-toolbar nav{max-width:100%;overflow:auto}.os-toolbar nav button{white-space:nowrap;font-size:13px}.os-toolbar form{width:100%}.os-toolbar form input{flex:1}.os-steps li{font-size:10px;gap:4px}.os-detail-grid{grid-template-columns:1fr}.os-process{padding:18px}}
.os-models [hidden],.os-model-editor [hidden]{display:none!important}
/* Modelos de fluxo: configuração legível e percurso de ponta a ponta. */
.os-header-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.os-flow-modal .modal{width:min(880px,calc(100vw - 28px));max-width:880px}
.os-flow-modal .modal-body{max-height:calc(100dvh - 180px);overflow:auto;overscroll-behavior:contain}
.modal-layer.os-flow-modal .modal{display:flex;flex-direction:column;max-height:calc(100dvh - 40px);overflow:hidden}
.modal-layer.os-flow-modal .modal>form{display:flex;flex-direction:column;min-height:0;overflow:hidden}
.modal-layer.os-flow-modal .modal-body{flex:1;min-height:0;max-height:none}
.modal-layer.os-flow-modal .modal-head,.modal-layer.os-flow-modal .modal-actions{flex-shrink:0}
.os-flow-modal .input:focus{border-color:#a797eb;box-shadow:0 0 0 3px #a797eb22}
.os-models,.os-model-editor{font-size:15px;line-height:1.6;color:#c9cad7}
.os-models>header{display:flex;gap:20px;align-items:center;margin-bottom:20px}
.os-models>header p{flex:1;margin:0}.os-models button{white-space:nowrap}
.os-model-list{display:grid;gap:14px}
.os-model-list article{border:1px solid #b4a4ef25;background:linear-gradient(130deg,#a28cf00d,#ffffff02);border-radius:15px;padding:20px}
.os-model-heading{display:flex;gap:12px;align-items:center;justify-content:space-between}
.os-model-heading h3{font-size:18px;color:#efedf7;margin:0;overflow-wrap:anywhere}
.os-model-heading>span,.os-flow-path header>span{font-size:12px;border:1px solid #a593e73a;border-radius:7px;padding:3px 8px;color:#c2b5f1;white-space:nowrap}
.os-model-list article p{font-size:14px;margin:8px 0;color:#aeb0c1;overflow-wrap:anywhere}
.os-model-route{font-size:14px;color:#d2c8f7;line-height:1.7;margin:14px 0;overflow-wrap:anywhere}.os-model-route span{color:#827698;padding:0 5px}
.os-model-list footer{display:flex;gap:12px;justify-content:space-between;align-items:center;flex-wrap:wrap;border-top:1px solid #ffffff10;padding-top:14px}
.os-model-list footer small{font-size:13px;color:#a8a9bd}
.os-model-editor label{display:grid;gap:7px;font-size:14px;margin-bottom:15px}
.os-model-editor .input{width:100%;min-width:0;font-size:15px}
.os-model-editor textarea{resize:vertical}
.os-flow-notice{background:#a591e410;border:1px solid #b8a0ec26;border-radius:12px;padding:14px 16px;color:#c2b9dc;font-size:14px;margin:0 0 22px}
.os-flow-section-title{display:flex;align-items:center;justify-content:space-between;margin:25px 0 12px}
.os-flow-section-title h3{font-size:16px;color:#eeeaf9;margin:0}
.os-flow-section-title>span{font-size:13px;color:#a5a1b8}
.os-flow-step{border:1px solid #ffffff17;border-radius:14px;padding:18px;margin-bottom:14px;background:#ffffff03}
.os-flow-step header{display:flex;gap:10px;align-items:center;margin-bottom:16px}.os-flow-step header>b{font-size:23px;font-weight:600;color:#b5a4ec;font-variant-numeric:tabular-nums}
.os-flow-step header>span{font-size:13px;color:#a7a4ba}.os-flow-step header>div{display:flex;gap:4px;margin-left:auto}
.os-flow-step .icon-btn{width:34px;height:34px;background:#ffffff07;border:1px solid #ffffff10;border-radius:8px;color:#d1c6ee}
.os-flow-step .icon-btn:disabled{opacity:.25;cursor:default}
.os-flow-step .form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}
.os-flow-help{font-size:13px;color:#aca6bf;border-top:1px solid #ffffff0d;padding-top:12px;margin:0}
.os-flow-add{width:100%;border:1px dashed #ad98e652!important;background:#9f82eb08}
.os-flow-preview{background:#9981df09;border:1px solid #b5a5e323;border-radius:13px;padding:15px;margin-bottom:20px}
.os-flow-preview>p{margin:0 0 14px;display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.os-flow-preview p>span,.os-flow-preview>small{font-size:13px;color:#aaa2c2}
.os-flow-preview ol,.os-flow-path ol{padding:0;margin:0;list-style:none;display:grid;gap:12px}
.os-flow-preview li,.os-flow-path li{display:flex;gap:12px;align-items:flex-start}
.os-flow-preview li>b,.os-flow-path li>b{font-size:14px;color:#b7a4eb;padding:3px 0;min-width:18px}
.os-flow-preview li>div,.os-flow-path li>div{min-width:0;display:grid;gap:3px}
.os-flow-preview li strong{font-size:14px;color:#d8d0ed;overflow-wrap:anywhere}
.os-flow-preview li span,.os-flow-preview li em{font-size:13px;color:#b0a9c0;line-height:1.5}
.os-flow-preview li em{color:#f1c276;font-style:normal}.os-flow-preview>small{display:block;margin-top:16px}
.os-flow-path{margin-top:22px;border-top:1px solid #b7a1f021;padding-top:18px}
.os-flow-path header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}
.os-flow-path header>strong{font-size:14px;overflow-wrap:anywhere}
.os-flow-path ol{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px}
.os-flow-path li{padding:12px;border:1px solid #ffffff0e;border-radius:10px;background:#ffffff02}
.os-flow-path li strong{font-size:14px;line-height:1.5;overflow-wrap:anywhere}
.os-flow-path li span,.os-flow-path li small{font-size:12px;line-height:1.5;color:#9f9baa}
.os-flow-path li.current{border-color:#b39bef66;background:#a485e513}
.os-flow-path li.done{opacity:.8}.os-flow-path li.done>b{color:#7bc7a4}
@media(max-width:600px){.os-models>header{flex-direction:column;align-items:stretch}.os-flow-step .form-grid{grid-template-columns:1fr;gap:0}.os-flow-step{padding:13px}.os-flow-path ol{grid-template-columns:1fr}.os-header-actions{width:100%}.os-header-actions .btn{flex:1}}